Unit 33: Business
Information Technology Systems
Unit code M/508/0575
Unit level 5
Credit value 15
Introduction
The aim of this
unit is to enhance students’ understanding of contemporary business information
technology (IT) systems and how organisations develop and continuously review
their IT strategy in order to gain and maintain competitive advantage. Students
will explore the areas of business that benefit from the support of IT systems
and how organisations are using IT as a driver for business improvement.
By the end of
this unit students will be able to critically analyse the application of
current and future technologies and suggest best solutions for an organisation.
Learning
Outcomes
By the end of
this unit a student will be able to:
1. Demonstrate understanding of the role of
different IT systems in support of organisational objectives.
2. Analyse flexible and reliable IT systems
that respond to organisational requirements.
3. Evaluate IT systems that support
value-added change within organisations.
4. Recommend practical IT systems solutions
to given organisational scenarios.
Essential
Content
LO1
Demonstrate understanding of the role of different IT systems in support of
organisational objectives
·
The
role of IT systems:
·
The
role of IT in knowledge management, data management and customer service
management
·
The
impact of IT systems and their contribution to solving business problems.
·
The
impact of IT systems on the functions and structure of organisations to support
meeting organisational objectives.
LO2 Analyse
flexible and reliable IT systems that respond to organisational requirements
Types of IT
systems:
·
Use
of different types of IT systems (e.g. transaction processing, customer
relationship, business intelligence, knowledge management) and their roles in
relation to meeting business objectives and improving operational efficiency.
Types of
information and data:
·
Layers
of information systems: services, integration, security and analytics.
·
Corporate
database management systems, data management and characteristics of data within
organisations.
·
Types
and flow of information within an organisation. Data protection and
confidentiality.
·
Reliability
of IT systems and data quality:
·
The
importance of ensuring accurate and appropriate data collection.
·
Quality
assurance and control measures used to ensure data quality on entry and after
data collection.
LO3 Evaluate
IT systems that support value-added change within organisations
Project
management methodologies and strategies to create value and competitive
advantage:
·
Project
management methodology for achieving specific goals.
·
Value
creation strategy, competitive advantage, make or buy decisions. Cost and
benefit analysis.
·
IT
support for value-added change:
·
New
and existing approaches to improving IT position and impact on other business
areas providing value-added services.
·
System
development tools and techniques.
LO4
Recommend practical IT systems solutions to given organisational scenarios
IT systems
support for problem-solving:
·
Problem-solving
using decision-making models (e.g. decision support, group decision, artificial
intelligence) and IT systems application.
·
The
use of IT systems to support the storing and managing of data, information
sharing, communication, security and gaining a competitive edge.
Monitoring and
evaluating IT systems:
·
Effective
monitoring and evaluation of IT systems and their impact on organisations.
Learning Outcomes
and Assessment Criteria
|
Pass
|
Merit
|
Distinction
|
|
LO1 Demonstrate understanding of the role of
different IT systems in support of organisational objectives
|
|
|
P1 Analyse
the use of IT systems within different functions of an organisation.
P2 Examine
how IT systems contribute to the achievement of objectives in a specific
organisational context.
|
M1 Evaluate
how IT systems are applied in the different functions of an organisation and
how they work together to achieve high performance.
|
D1 Critically evaluate the role and purpose of IT systems
in different functions of an organisation, evaluating their contribution to
achieving organisational objectives.
|
|
LO2 Analyse flexible and reliable IT systems that
|
|
|
respond to organisational requirements
|
|
|
P3 Analyse the
different
|
M2 Critically
analyse the
|
D2 Demonstrate an
|
|
ways IT
systems store and
|
different
ways IT systems
|
understanding of the
|
|
process data
for
|
store and
process data,
|
different ways IT systems
|
|
knowledge
management,
|
providing
specific
|
store and process data
|
|
customer
relationship
|
organisational
examples.
|
and critically evaluate the
|
|
management,
data
|
|
choices that have been
|
|
management
and
|
|
made in a specific
|
|
communication
|
|
organisational example to
|
|
management.
|
|
make recommendations.
|
|
LO3 Evaluate IT systems that support value-added
|
|
|
change within organisations
|
|
|
P4 Evaluate
how IT
|
M3 Critically
evaluate the
|
D3 Provide justified
|
|
systems can
be used to
|
advantages
and
|
recommendations for
|
|
support
value-added
|
disadvantages
of specific
|
improving IT systems in
|
|
change for
improving
|
IT systems
which support
|
the support of value-
|
|
business
operations,
|
value-added
change in an
|
added change in an
|
|
performance
and
|
organisational
context.
|
organisational context.
|
|
sustainability.
|
|
|
|
Pass
|
Merit
|
Distinction
|
|
LO4 Recommend practical IT systems solutions to
|
|
|
given organisational scenarios
|
|
|
P5 Recommend
practical
|
M4 Evaluate
how IT
|
D4 Critique
|
|
IT solutions
for
|
systems
support practical
|
recommended practical
|
|
organisational
scenarios
|
solutions to
add future
|
solutions for the effective
|
|
that cover a
range of
|
value to
specific business
|
monitoring and
|
|
common
business
|
problems.
|
evaluation of IT systems,
|
|
problems
experienced in
|
|
with potential
|
|
the workplace.
|
|
consequences of their
|
|
|
|
implementation.
|
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