Unit 1:   Key Principles of Management and Leadership

Unit code:           R/602/0413

QCF level 3:         BTEC Professional

Credit value:      5

Guided learning hours: 50

 Unit aim

The aim of this unit is to give learners knowledge and understanding of leadership and how it links to the process of management.

 Unit introduction

This unit gives learners the knowledge that underpins approaches to leadership and management. Learners will be introduced to the debate about leadership and management and they will learn about the differences and similarities between the two.

Learners will investigate some of the key issues that leaders have to deal with in the workplace. Two of these issues focus on people and learners will gain a valuable insight into ways of managing conflict and the important link between leadership skills and motivation. The other issue they will investigate focuses on ways of allocating work and this links in with the process of delegating work to others. This theme continues when learners look at the value of setting objectives for team members, how to give them support and how to monitor progress towards objectives.

Learners are introduced to the concept of quality in the workplace through looking at the different approaches to quality systems. The importance of developing a quality culture will be investigated and learners should be encouraged to bring their own experiences to the discussions. Learners will need to understand that developing quality systems and embedding a quality culture often takes time. When an organisation focuses on quality improvement, barriers such as resistance to change may be present and learners need to understand that strategies have to be devised to overcome these barriers to promoting quality improvements.

Learning outcomes and assessment criteria

In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all the learning outcomes for the unit. The assessment criteria determine the standard required to achieve the unit.

On completion of this unit a learner should:

Learning outcomes	Assessment criteria
1       Know differences between leadership and management	outline the functions of management describe the skills associated with leadership describe the differences between leadership and management
2       Understand key issues of leadership	describe methods of allocating work to others compare ways of managing conflict ana lyse the links between leadership and motivation
3       Understand the implications of delegating work to others	describe the purpose of delegation describe ways of coordinating delegated work analyse possible psychological barriers to delegation
4      Understand the purpose of setting work object ives w ith team members	describe the value of setting agreed work objectives w ith team members compare ways of providing support to meet work objectives with team members
Know the importance of promoting quality in the workplace	outline ways of developing a quality culture in the workplace describe possible barriers to promoting quality in the workplace