Unit 5.17    Facilitating Change in Health and Social Care 

Level 5       15 Credits

Sample Assignment

You are employed in a health and social care organisation.  The Senior Management Group (SMG) wishes to carry out a review of current practice and provision.   You have been asked to carry out an exercise that will identify areas where significant change will be experienced in the near future and propose strategies to enable the organisation’s smooth transition through these changes.   The SMG has asked that you cover the following areas;

• an understanding of the factors that drive change in health and social care services

• an evaluation of recent changes in health and social services

• an understanding of the principles of change management.

Task 1

Prepare an outline brief that identifies and explains the key factors that are likely to drive a need for change in health and social care services (1.1)

You intend to make a power point presentation with a hand-out for the SMG of the identified factors that drive change in the area.  This presentation and accompanying hand-out must assess the challenges that these factors of change bring to health and social care services. (1.2)

Task 2

After identifying key factors and challenges, you have been asked to produce a report for the next SMG meeting.  The report must:

• devise a strategy and criteria for measuring recent changes in health and social care (2.1)

• measure the impact of recent changes in health and social care services against the identified criteria (2.2)

• evaluate the overall impact of recent changes in health and social care (2.3)

• propose appropriate service responses to recent changes in health and social care services (2.4).

Task 3

The SMG has also asked you to bring to the meeting a booklet entitled ‘A Guide to the Principles of Change Management’.  This booklet must.

• explain the key principles of change management (3.1)

• explain how changes in health and social care are planned (3.2).

• assess how to monitor recent changes in health and social care services(3.3).

Guidelines for assessors

The assignments submitted by learners must achieve the learning outcomes and meet the standards specified by the assessment criteria for the unit.  The suggested evidence listed below is how learners can demonstrate that they have met the required standard.

Task Number	Assessment Criteria	Suggested Evidence
1	1.1, 1.2	The brief must explain the current key factors driving change. The PPT and handout should be appropriate to the audience and assess and link the challenges to the factors, explaining their relative importance.
2	2.1., 2.2., 2.3., 2.4.,	The report must include a strategy that incorporates appropriate criteria which can be used to measure change. Using the criteria the student must demonstrate measurement of the impact of recent changes.  In addition the report must evaluate the impact of recent changes.  Appropriate service responses should be clearly explained and linked to the evaluation.
3	3.1., 3.2.,	The booklet must clearly explain the key principles of change management. This should be accompanied by a detailed explanation of how changes in the sector are planned. This booklet must conclude with an assessment of how to monitor recent changes in health and social care services.