Perfect Writers Official Logo
  • Home
  • Services
  • About Us
  • Contact Us
  • Order Now

  • My Account

We write, we don’t plagiarise! Every answer is different no matter how many orders we get for the same assignment. Your answer will be 100% plagiarism-free, custom written, unique and different from every other student.

×

I agree to receive phone calls from you at night in case of emergency

Yes No

Please share your assignment brief and supporting material (if any) via email here at: [email protected] after completing this order process.

Total Cost:
£79
Discounted Price:
£54.51 (Inc. all taxes)

Important Note: Your order at Assignment Experts is protected by Consumer Law UK; also, we use 3rd party merchant support “PayPal” for all online transactions to provide you with the most protected online buying experience.


  100% Pass and No Plagiarism Guaranteed

Understand methods of monitoring sales team performance

Unit 7:   Understanding How to Effectively Manage the Sales of Hospitality Services

Unit reference number: T/504/2233 Level: 4
Credit value:                  9
Guided learning hours:    58

Unit aim

This unit has been devised to assess learners’ ability to understand how sales processes in hospitality contexts can be monitored and the performance of sales focused staff increased.

Unit introduction

By effectively managing sales within an organisation in the hospitality industry, the success and sustainability of the organisation will be increased. By analysing the current market position, it is possible to develop and improve the selling skills of the workforce, thus increasing sales overall. Workforce skill development will help to support the changing needs of customers and inform future practice in other areas of the business. Personal selling forms a significant part of the marketing function where clearly defined customer interactions take place within hospitality services and settings. A confident salesperson helps to improve the customer experience and support repeat sales.

Learning outcomes and assessment criteria

In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all the learning outcomes for the unit. The assessment criteria determine the standard required to achieve the unit.

On completion of this unit a learner should:

Learning outcomes

Assessment criteria

1    Understand methods of monitoring sales team performance

1.1            Explain the importance of monitoring the sales performance of staff

1.2            Explain the importance of providing feedback on sales performance

1.3            Describe the use of key performance indicators in monitoring sales performance

1.4            Explain the importance of encouraging staff to ask questions, make suggestions and seek clarification regarding hospitality products and services

1.5            Explain the use of sales- related information in managing the sales performance of staff team members in formal performance appraisals

2    Understand how to improve the selling skills of employees in the hospitality sector

2.1            Identify techniques used to recognise selling situations and opportunities

2.2            Evaluate the use of different sales and communication techniques

2.3            Evaluate the use of negotiation skills used by staff when selling hospitality services

2.4            Explain how to select sales techniques for the situation

2.5            Explain how staff product knowledge can be developed

2.6            Identify techniques and strategies used to improve sales skills and performance

 

Learning outcomes

Assessment criteria

3    Understand how to improve sales within hospitality businesses

3.1            Explain ways in which consumer behaviour impacts on the buying decisions of customers

3.2            Explain how a competitor analysis can be implemented

3.3            Explain how sales forecasts can be produced

3.4            Explain how to produce sales targets based on sales forecasts

3.5            Analyse the importance of knowing the target clients and their typical consumer behaviour

3.6            Explain how ‘up selling’ can be maximised within businesses


100% Plagiarism Free & Custom Written,
Tailored to your instructions
paypal credit support


International House, 12 Constance Street, London, United Kingdom,
E16 2DQ

UK Registered Company # 11483120


100% Pass Guarantee

  • Assignments
  • Papers
  • New Samples
  • Identify the causes of disputes arising from employment issues and the methods used to mitigate and remove these.
  • Demonstrate the relationship between organisational changes at work, employee relations and the wider social and economic background.
  • Discuss the contribution to communities of oil and gas sector activities, the requirements for performance reporting and the value of branding and marketing
  • Demonstrate an understanding of the competitive elements in each division or department
  • Describe the roles and responsibilities of key divisions in an oil and gas sector organisation

Information

  • Student Queries
  • Dissertation Examples
  • Free Dissertation Topics
  • Free PhD Dissertation Topics
  • How to Write an Essay
  • How to Write Coursework

Perfect Writers

Perfect Writers
Rated 4.9/5 based on 1982 Reviews

Company

  • Home
  • FAQs
  • About Us
  • Our Process
  • Our Guarantees
  • Login | Register
  • Order Now
  • Contact Us
  • Official Blog

Our Services

  • Essay
  • Thesis
  • Workbook
  • Term Paper
  • Case Study
  • Assignment
  • Dissertation
  • Coursework
  • Homework
  • Research Paper
  • Personal Statement
  • Matlab Assignment

Our Services

  • Lab Report
  • Presentation
  • Business Plan
  • Book Review
  • CV / Resume
  • Letter Writing
  • Article Review
  • Article Critique
  • Capstone Project
  • Python Assignment
  • Research Proposal

Payment Channels

Copyright © -2023. All rights reserved